Privacy policy
Privacy Policy
Effective Date: February 4, 2026
Shift & Grow Consulting LLC (“we”, “our”, or “us”) operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). We are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.
By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
We may collect or process the following types of personal information:
- Contact information: Name, email address, billing address, shipping address, phone number.
- Financial information: Credit or debit card details, payment confirmation, transaction information.
- Account information: Username, password, preferences, and settings.
- Transaction information: Items viewed, added to cart, purchased, returned, exchanged, or canceled.
- Communications: Messages you send to us, including customer support inquiries.
- Device information: IP address, browser type, device identifiers, network information.
- Usage information: How you interact with our website and Services.
Sources of Personal Information
We may collect personal information:
- Directly from you when you provide it to us.
- Automatically through the Services, including via cookies and similar tracking technologies.
- From service providers acting on our behalf.
- From partners or other third parties when necessary.
How We Use Your Personal Information
- Provide and improve our Services: Process orders, manage accounts, handle returns or exchanges, enable product reviews, and create a personalized shopping experience.
- Marketing and advertising: Send promotional emails, show personalized online ads, and display offers based on previous purchases or site activity.
- Security and fraud prevention: Authenticate accounts, detect and prevent fraudulent or illegal activity, and ensure safe transactions.
- Customer support: Respond to inquiries, provide effective service, and maintain business relationships.
- Legal compliance: Comply with applicable laws, enforce our policies, and respond to valid legal requests.
How We Share Personal Information
We may disclose your personal information:
- With Shopify and other service providers who perform services on our behalf (payment processing, fulfillment, IT, analytics).
- With business or marketing partners to provide services or personalized advertising, in accordance with applicable privacy laws.
- With affiliates or within our corporate group.
- In connection with a business transaction (merger, acquisition, bankruptcy), or to protect our rights or property.
- When you provide consent or request disclosure, such as for product shipping or social media integrations.
Cookies and Tracking
We use cookies and similar tracking technologies to operate, improve, and personalize our Services, including analytics and advertising purposes.
Children's Privacy
Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children.
Security and Retention
We take reasonable measures to protect your information, but no system is completely secure. Retention periods vary depending on business needs, legal obligations, or dispute resolution.
Your Rights
Depending on your location, you may have the following rights:
- Access / Know: Request access to your personal information.
- Correction: Request corrections of inaccurate information.
- Deletion: Request deletion of personal information.
- Portability: Request a copy or transfer of your information.
- Opt-out: Opt out of sale or sharing for targeted advertising where applicable.
- Consent Withdrawal / Processing Objection: Applicable for EU/EEA residents where consent is used.
International Transfers
Your information may be transferred and processed outside your country. Transfers outside the EEA or UK rely on standard contractual clauses or other recognized transfer mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in practices, legal requirements, or for operational reasons. Updates will be posted here with an updated effective date.
Contact Information / Data Controller
Data Controller:
Email: legal@purrfectfamilyclothing.com
Support: support@purrfectfamilyclothing.com